CLOUD-BASED FIELD SERVICE MANAGEMENT SOFTWARE
Cloud-based service management software designed to maximise the productivity of your team.
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CLOUD-BASED SOFTWARE KEEPING EVERYTHING IN ONE PLACE
Workforce.FM is a real-time field service and job management software solution for field service businesses, designed to make your job simple. Being cloud-based is central to everything we do, as it means security, simplicity, and a team with access to the information it needs anywhere and at any time.
CENTRALISED COMMUNICATIONS BETWEEN YOUR TEAM
Ineffective communication between office staff and field service workers is detrimental to your to your business’ operations, and ultimately its bottom line.
A lack of adequate scheduling, tracking and general field service management software doesn’t help. Delays between jobs being completed and office staff being notified, or between appointments being rescheduled and the field team being updated create dead time during your business hours that could otherwise be used productively.
Cloud-based service management software from Workforce might be the solution you’re looking for. With our system, office staff can manage jobs alongside field workers in real time, scheduling jobs, capturing information, tracking progress and getting jobs signed off using computer, tablet or mobile devices as necessary. This leads to quicker job completion and better customer satisfaction, which is what any field service manager wants.
Everything is fully integrated, so you won’t be jumping between several platforms anymore, and no costly investment in new devices is necessary. Workforce can simply be downloaded from the app store like any other mobile application.
KEY WORKFORCE FEATURES
Have all the information required at your fingertips with a cloud-based field service software leads to a more informed field team and a more productive office.
- Do away with the need for wasteful and time-consuming paperwork, with workers able to capture signatures and get jobs signed off on the cloud based server.
- All updated information is automatically sent to office staff, whose time is freed up for development instead of unnecessary and outdated administrative tasks.
- Compatible with both iOS and Android systems, and can be used on almost any device, allowing the field team a greater sense of independence to work from anywhere without losing control of your business operations.
- Workforce doesn’t even need an internet connection to function, so the benefits won’t be limited in places with slower connectivity rates.
- Workforce’s cloud based service management software can also be integrated with your existing accounting software, including Xero, Quickbooks Online and Sage One. Sync your data effortlessly between these indispensable systems and Workforce so that your customer records, payments and invoices are equally up to date across the business.
YOUR FREE TRIAL
We know how much our cloud based field service software can benefit your field service management operations from the outset, which is why we’re willing to give you free and unlimited access to all of Workforce’s features for a 14 day trial period.
During this time, you will not be asked to enter any credit card information and therefore won’t be automatically subscribed to our services after the trial’s completion. If for any reason you’re unsatisfied with our cloud service management software, you don’t need to do anything and your account will be closed automatically after the 14 days are over.
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
- Gas & Electrical contractors
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
- Heatwize Plumbing & Heating
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing businesses
Create and send professional quotes to customer and convert more business.
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
Instantly schedule jobs to the right person using the drag and drop scheduler.
Generate invoices and batch multi job invoices in seconds using data from jobs.
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
Create your own job statuses and work with Fieldworkers to update jobs instantly.
Track and view the location of your Fieldworkers in real time on a map.
Fill in commercial and domestic forms (such as compliance) directly from the Field App.
Have your customers, suppliers and contractors all in one organised system.
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items, as well as saved costs such as services.
Integrate workforce with your accounting software and payment processing.