DRAINAGE COMPANY SOFTWARE FOR PRODUCTIVITY AND BETTER JOB MANAGEMENT
Workforce.FM is an industry-leading software created to make field service team’s working lives more productive and less stressful with common sense, user friendly systems. Streamline your work processes, from scheduling right through to job completion and invoicing, with Workforce.FM’s unique software, designed to make your job simple.
GET RID OF PAPERWORK WITH OUR CLOUD BASED PLATFORM
Do away with unnecessary paperwork, and the equally unnecessary trips your field workers make to complete and deliver it, by moving your job management process on to a secure, cloud based platform with Workforce.FM.
Save time and maximise the earning potential of your business hours with a smarter job creation system that uses visual features like a drag and drop tool and GPS tracking to help office staff make common sense scheduling decisions in seconds. Once created, jobs are automatically synced to field workers mobile apps via the cloud based server, so everyone is updated in real time.
Workforce.FM works both ways, so field staff can also keep administrators in the loop regarding job status and progress. Get jobs signed off on the spot, including a customer signature, and mark them as completed to let the office know that it’s another job well done.
MANAGE YOUR BUSINESS PROCESSES MORE EFFECTIVELY
Drainage jobs don’t begin with scheduling and end with getting the work signed off. Workforce.FM has features for managing the entirety of your business process, from providing your customers with a fair and accurate quote to processing payments and retaining your clients for future work.
- Using Workforce.FM’s impressive Customer Portal, your office staff can send quotes for drainage services directly to your customers with no paperwork and no lengthy or confusing email threads.
- At the simple click of a button, customers can view the quote they have been given, then accept or reject it. The entire process is streamlined so that acceptance of a quote leads directly to job creation with no hassle.
- Having a visible brand can affect how your business is seen at every stage of service delivery. Start at the very beginning by personalising your quotes with a company logo, or simply adapting the templates to suit your business need.
- Do the same with your invoicing for a consistent brand that your customers will remember, encouraging them to come back to you next time they require drainage services.
- After a job has been completed, you can even process payments against invoices in Workforce.FM’s Customer Portal if you have Stripe card payments enabled, making it easier than ever to collect revenue.
- Workforce.FM can also be fully integrated with your existing accounts software, whether that’s Sage One, Xero or Quickbooks, for payments to be automatically updated in both systems for better bookkeeping.
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
Smartmove Property Maintenance
- Gas & Electrical contractors
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
- Heatwize Plumbing & Heating
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing businesses
QUOTES
Create and send professional Quotes to customer and convert more business.
LOG JOBS
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
SCHEDULE
Instantly schedule jobs to the right person using the drag & drop scheduler.
INVOICE
Generate invoices and batch multi job invoices in seconds using data from jobs.
MOBILE APPS
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
JOB TRACKING
Create your own job statuses and work with field workers to update jobs instantly.
STAFF LOCATIONS
Track and view the location of your staff in real time on a map.
E-FORMS
Fill in commercial & domestic forms such as CP12s & others from the Field App.
CONTACTS DATABASE
Have your customers, suppliers and contractors in one organised system.
CUSTOMER SITES
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items, as well as saved costs such as services.
INTEGRATIONS
Integrate workforce with your accounting software and payment processing.
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