FACILITIES MANAGEMENT SOFTWARE FOR BUSINESS

  • Powerful tools that encourage customer retention
  • Monitor timekeeping and make common sense scheduling decisions
  • Reduce paperwork for boosted productivity

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Field service management mobile and web screens

FACILITIES MANAGEMENT MADE EASY WITH WORKFORCE

Workforce is an industry-leading mobile facilities management software that is built for the needs of field teams. Effective communication between your office and fields teams as well as with your customers can be the key to transforming your facilities management company and maximising your earning potential.

Job scheduling software screen - Workforce.FM

IMPROVE COMMUNICATION BETWEEN YOUR FIELD TEAM AND OFFICE

Workforce combines the effectiveness of facilities management software with powerful platforms designed to simplify back office processes like invoicing, scheduling and job management.

Office-based staff and managers can assign tasks and schedule jobs at the click of a button, informing all their field staff of any changes immediately. Our facilities management scheduling systems are highly visual, with drag and drop motion and GPS tracking tools making it easier than ever to make common sense decisions that encourage productivity.

Your staff in the field can view the details of a job via their mobile phones, receiving a notification for new work, and complete tasks without any need for paperwork. While on site, facilities management field teams can collect essential data like photos and signatures, which is immediately synced back to the admin console.

CUSTOMER RETENTION

Renewal rates are extremely important for facilities management companies, who rely on repeat business for a lot of their work. Workforce is packed full of features that make it easier to run a facilities management company and retain customers.

  • It’s really easy to add a new customer or job to Workforce. You also build stronger relationships with each of your clients with a personalisable Customer Portal. From within the portal, your admin team can create quotes which are then easily streamlined through to job creation if accepted. The Customer Portal also enables two-way direct messaging, encouraging your customers to build a partnership of trust with your staff.
  • Once a job is signed off, it can be easily converted to an invoice and all data is sent to the invoice section. If you have Stripe card payments enabled, you can also process payments against these invoices from within the Customer Portal.
  • A full PDF report will be able to view and download once each job is marked as being completed. This will be complete with all the job details and can easily be forwarded to the customer if required through the Customer Portal. This eliminates paperwork and makes the lives of your staff as well as your clients easier, encouraging them to come back to you for further work.
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  • "Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"

    Alistair Arundell
    Alistair Arundell Smartmove Property Maintenance
  • "I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"

    Imran Shahzad Gas & Electrical contractors
  • "The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "

    Lisa Sarson Heatwize Plumbing & Heating
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Features designed for growing businesses

QUOTES

Create and send professional Quotes to customer and convert more business.

LOG JOBS

Create a job or create a recurrence of jobs in seconds saving valuable admin time.

SCHEDULE

Instantly schedule jobs to the right person using the drag & drop scheduler.

INVOICE

Generate invoices and batch multi job invoices in seconds using data from jobs.

MOBILE APPS

Fieldworker mobile Apps for both iOS and Android that work both online and offline.

JOB TRACKING

Create your own job statuses and work with field workers to update jobs instantly.

STAFF LOCATIONS

Track and view the location of your staff in real time on a map.

E-FORMS

Fill in commercial & domestic forms such as CP12s & others from the Field App.

CONTACTS DATABASE

Have your customers, suppliers and contractors in one organised system.

CUSTOMER SITES

Manage customers with multiple properties using our Sites features.

STOCK & COSTS

Manage stock items, as well as saved costs such as services.

INTEGRATIONS

Integrate workforce with your accounting software and payment processing.

integrates with

Accounting and payment providers that Workforce integrates with

No credit card required. Get started in seconds!

© 2017 WORKFORCE. ALL RIGHTS RESERVED.

Workforce.FM makes life easier for Facilities Management Companies by simplifying and streamlining job management and field service operations. Our real time platform lets you schedule, allocate, track, quote and invoice jobs seamlessly. Instant photo and signature capture means Facilities Management Companies can do their work without worrying about paperwork. All details are synced and organised instantly across the Workforce.FM platform, keeping field workers and office-based staff up-to-date at all times.

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Sign up free for 14 days

Give us 14 days and we will help organise your back office, eliminate paperwork and make it easier for your fieldworkers to receive jobs and complete work out in the field. No credit card or commitment required, it’s totally risk free.