CONNECTING THE OFFICE AND FIELDWORKER IN REAL TIME

Increase productivity, reduce paperwork and save admin time with our easy to use field service software for both the office and your fieldworkers

For The Fieldworker

Communicate with the office in real time and have all of the information you need at your fingertips. Capture important information including photos, notes and signatures onsite, eliminating paperwork and allowing you to focus on what you do best.

Field service software mobile App - Workforce.FM

Field worker mobile apps that work offline

Fieldworkers can download native Apps available for iOS and Android on their smartphones to complete work. Our Apps work when the fieldworker has no internet connection, letting them complete work in places with limited connectivity such as basements and remote locations.

Notifications

When you receive a new job you will be sent a push notification to alert you. We will also alert you if you have a change of schedule to an existing job!

PERMISSIONS

The office can control permission levels, and allow fieldworkers to just complete jobs or give them access to create quotes, view the customer database and invoice.

Capture important information

Capture important information on jobs such as photos, customer signatures, payments and notes. All of your data will be available to the office in seconds!

complete jobs with the click of a button

When work has been completed or if the job requires attention, the job status can be updated to let the office know in real time. Apps are available for fieldworkers on both IOS and Android.

TRACK TIME WHEN ON JOBS

When working on a job you can start the time tracker which will automatically record time spent on the job. When the job is complete you can stop recording and all info will be available to the office.

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Timesheets & Expenses

Fill in and submit weekly timesheets and expenses to be approved for payment with the click of a button.

FORM FILLING

Fill in general, custom, industry specific and compliance forms on the mobile App that will sync back to the office & ready to be sent to customers if required.

CALENDAR INTEGRATIONS

Sync appointments from Workforce directly onto all popular calendars such as Google Cal, iCloud, Outlook and more.

For Office Staff

Work and communicate with your mobile workforce faster. Manage plan and schedule customer information and jobs in real time with the ability to keep customers upto date without having to chase field workers for information. All of your business information secure and in one place allowing you to work more productively.

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customer management made easy

Capturing customer information is easy in Workforce. You can save site addresses, contact details, Files & notes, import customers from a spreadsheet and capture any other information that you require.

Form builder & Checklists

Create and fill in general, custom and compliance forms as well as create checklists, surveys and much more

ASSETS & SERVICE CONTRACTS

Manage customer assets and equipment as well as warranty periods and service contracts

PURCHASE ORDERS

Create and send purchase orders, keep track of delivery statuses and manage your list of suppliers

work on any device

Because Workforce is web based, you can work wherever you are on all types of devices. The admin console works perfectly on computers, tablets or mobile phones.

GPS TRACKING

View your fieldworkers live positions on the map in real time. This is great for updating customers or finding the closest fieldworker to fit in an urgent job.

Timesheet Approval

View and approve submitted timelogs and expenses for all of your staff making weekly timesheets a breeze.

Email + SMS Messaging

Send automated emails and SMS messages to customers and fieldworkers based on conditions

drag & drop scheduling

Schedule work to field workers using the Intuitive drag & drop scheduler. Have all of your jobs scheduled to the right fieldworker at the right time!

Job management

Create, manage and edit jobs with ease. Its really easy to update a jobs status, add notes, costs and schedule to your fieldworkers. You can also set-up recurring jobs that happen daily, weekly, monthly or yearly.

branded quotes & invoices

Easily create quotes and invoices for customers. You can personalise both by adding your logo and company details.

For Management

Your customers, Field workers and office staff are at the heart of your business and if any of the three are not communicating properly it can be bad for business. Workforce lets you connect all three parties together using the latest technology which leads to faster job completion times, improved customer satisfaction & a highly productive happy workforce.

Custom settings - Workforce.FM Field service management software

CUSTOMISE EVERYTHING

Customise everything in Workforce to suit your business. This includes your logo on invoices and quotes. Change timezone, currency tax rates and much more. Incredible flexibility with super simple field service software.

connect workforce with your accounting software

If you use Xero or Quickbooks, you can sync your data between your accounting software and Workforce. This will allow you to have your customer records and Invoices up to date in both software’s.

tailor made data collection

Collect custom data for jobs, customers, Invoices and quotes. This will allow your office staff to Collect crucial data such as makes of items, serial Numbers, birthdays and anything else you require!

Filter & Export your data

Filter jobs, quotes and invoices by date, Fieldworkers, status and much more. You can then export this data as a spreadsheet and use it for reporting.

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Drag and drop scheduling software - Workforce.FM

Rock solid security & backed up data

We use the latest technology to ensure your account is both safe and backed up. In the unlikely event our system suffered a loss of service, we have everything backed up in a separate location, which can be restored right away. We currently have a 99.9% uptime record.

business friendly transparent pricing

Our software is subscription based so you only pay a low monthly fee, with no large upfront costs and no contracts. Sign up for our no obligation free trial and get your fieldworkers and office connected!

For Your Customers

Provide a 1st Class service and ensure customer satisfaction at all times with tools that will help you schedule, keep customers in the loop and give them access to view information and request work 24/7

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STATUS UPDATES

Allow customers to receive automated emails and SMS notifications based on status updates

JOB REPORTS

Send customers fully branded job reports that can include custom data, job descriptions, images, signatures and optionally costs.

CUSTOMER PORTAL

Give customers access to a branded portal where they can see their jobs, quotes, invoices as well as request new work to be done and make payments

WHAT OUR CUSTOMERS ARE SAYING

  • "Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"

    Alistair Arundell
    Alistair Arundell Smartmove Property Maintenance
  • "I like that I can create a recurring job once and it automatically creates new jobs for staff every week. It saves us lots of time and keeps things efficient"

    Nick Sandhu PTM Gardening & Landscaping
  • "I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"

    Imran Shahzad Gas & Electrical contractors

Connect your office and fieldworkers – Try it free for 14 days.

No commitment, no auto subscriptions, no credit card required

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Sign up free for 14 days

Give us 14 days and we will help organise your back office, eliminate paperwork and make it easier for your fieldworkers to receive jobs and complete work out in the field. No credit card or commitment required, it’s totally risk free.