FIELD SERVICE SOFTWARE TO MAKE YOUR HOLIDAY LETTINGS MORE PROFITABLE
Workforce.FM is a real-time field service and job management software for holiday lettings, especially if your business involves field workers. We’ve developed Workforce.FM to bring teams together, increase productivity and improve service delivery.
COMMON SENSE WORK SCHEDULING FEATURES
Scheduling is one of the most important aspects to successful job management in a holiday lettings environment, ensuring that field workers never interrupt guests’ stays and that all works are complete before they arrive. Workforce.FM offers field service teams who work at holiday lettings a straightforward solution for effective timetabling.
The scheduling tool is intuitive and features a user-friendly drag and drop motion to create jobs in seconds. Use a predefined template or create a one-off job for a customer and manage your locations with our adaptable system.
Additionally, if any urgent work is needed before, during or after a guests’ stay, jobs can be scheduled with the help of GPS tracking to get the nearest field worker to the property in record time. Reduce time between jobs and make sure everything gets done by making common sense decisions based on location.
COMMUNICATE DIRECTLY AND EFFECTIVELY WITH CUSTOMERS
There’s no better way to gauge how your customers are feelings about the delivery of services than by speaking with them directly. Workforce.FM gives you an opportunity to communicate openly and productively with customers at every stage of service delivery.
- From within Workforce.FM’s user-friendly Customer Portal, customers easily can view and request jobs at the simple click of a button. This is particularly useful if any work should need doing urgently before or during a guests’ stay at a holiday lettings property.
- The Customer Portal centralises all information related to payments so that your customers can easily view quotes and invoices, as well as request a quote for new work.
- Workforce.FM easily integrates with your existing accounts software, which alongside Stripe card payments unlocks the ability to process payments against invoices from within the Customer Portal.
- Fast and effective communication can be make or break for holiday lettings companies, whose deadlines are defined by their guests coming and going. The Customer Portal in Workforce.FM includes a two-way direct messaging feature to give your customers the opportunity of contacting you at a moment’s notice, as well as discussing quotes, invoices, scheduling and jobs.
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing businesses
Create and send professional Quotes to customer and convert more business.
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
Instantly schedule jobs to the right person using the drag & drop scheduler.
Generate invoices and batch multi job invoices in seconds using data from jobs.
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
Create your own job statuses and work with field workers to update jobs instantly.
Track and view the location of your staff in real time on a map.
Fill in commercial & domestic forms such as CP12s & others from the Field App.
Have your customers, suppliers and contractors in one organised system.
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items, as well as saved costs such as services.
Integrate workforce with your accounting software and payment processing.