SOFTWARE FOR LIFT AND ELEVATOR MAINTENANCE COMPANIES
Workforce is a cloud based mobile platform for job management in field service teams. Our powerful solution for unlocking higher earning potential in lift and elevator maintenance companies is built with common sense and is easy to use regardless of your familiarity with mobile apps. Workforce helps keep your business simple.
FOSTER MORE EFFECTIVE COMMUNICATION
Positive and proactive communication is absolutely key in making sure your lift and elevator maintenance company keeps ticking over. Poor transmission of information can lead to misunderstandings which impact your customer, lose you business and cause frustration in your team. The right solution should help streamline communication for maximum efficiency.
With Workforce, everything that is recorded on the app is synced back to a cloud based server, enabling real time communication between your field team and office. The app also uses push notifications to alert staff to new updates, messages and changes to job details. Workforce also works with or without an internet connection, so your field workers will never be disadvantaged by being in an area with poor connectivity.
Communication is also improved between your lift and elevator maintenance staff and your customers. Our Customer Portal makes use of direct two-way messaging to help get queries about quotes, jobs and invoices resolved quickly and with minimal hassle.
SET YOURSELF APART WITH PRODUCTIVITY AND COMMON SENSE
Lots of solutions promise higher productivity in your team, but many achieve this by simply increasing the number of hours your team are working, instead of improving your business processes. With Workforce, you can make decisions that make sense for everyone, including the field worker.
- Your field workers spend too much time travelling between to and from the office to complete unnecessary paperwork, when they could be out attracting completing work for your company. With Workforce, field staff can complete forms, generate quotes and invoices, have jobs signed off and process payments on the go.
- Workforce helps you make decisions that work for everybody with our intuitive drag and drop scheduling tool and GPS location tracking. Assign work based on your field team’s current location on the map and track their progress as they move between jobs, saving on wasteful travel time and fuel costs.
- Everything in Workforce.FM is designed to streamline a job through to completion. Field workers can easily convert quotes accepted by customers to jobs, then convert them to invoices once the work is complete.
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
- Gas & Electrical contractors
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
- Heatwize Plumbing & Heating
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing businesses
Create and send professional Quotes to customer and convert more business.
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
Instantly schedule jobs to the right person using the drag & drop scheduler.
Generate invoices and batch multi job invoices in seconds using data from jobs.
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
Create your own job statuses and work with field workers to update jobs instantly.
Track and view the location of your staff in real time on a map.
Fill in commercial & domestic forms such as CP12s & others from the Field App.
Have your customers, suppliers and contractors in one organised system.
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items, as well as saved costs such as services.
Integrate workforce with your accounting software and payment processing.