SAVE TIME AND MONEY WITH LOCKSMITH COMPANY SCHEDULING SOFTWARE FROM WORKFORCE
Workforce is a cloud based locksmith management software designed to meet the unique needs of field service teams. Work smarter and more effectively with Workforce’s user-friendly scheduling tools and job management capabilities.
IMPROVED CUSTOMER EXPERIENCE
Keeping customers happy is at the heart of any successful field service company. This is easier than ever with Workforce’s Customer Portal, which centralises all necessary information about jobs, quotes, invoices and more to streamline your business process and build stronger relationships with your customers, encourage them to come back when they need more work doing.
The entire customer relationship is more easily managed with Workforce. From within the Customer Portal, your admin team can create and send quotes for new work, which are then easily converted to jobs. Once the work is signed off and marked complete, an invoice is created just as easily. If you have Stripe card payments enabled within your Customer Portal, you will also be able to process payments against invoices.
Communication is kept open and constructive in Workforce with the two-way direct messaging system, enabling customers to get their queries answered and resolve any issues more quickly than ever. Through the Customer Portal, customers can also request quotes for new work at any point in the future, encouraging higher renewal rates.
SUPPORT THE WORK OF YOUR FIELD TEAM
Our software can be used to track the progress of an individual locksmith and support the way they work, even enabling them to complete a job onsite with the help of digital signature capturing technology and real time sign off. Workforce also provides route mapping solutions and tracks the progress of a given job in real time.
- With Workforce, you can quickly schedule new jobs to your locksmiths, who then receive notifications and job details on their mobile app instantly. Assign work based on location with GPS tracking, which can also be used to stay on top of timekeeping and promote productivity in your field staff.
- Workforce is designed to be user-friendly at every turn, so your team will find using our locksmith company scheduling software a total breeze without lots of training.
- While on site, your locksmiths can collect important information from within the Workforce app, including photos, notes and more.
- Once the job is complete they can sign off onsite, complete with customer signature, which is then synced back to the admin console for fast and effective communication.
- Workforce is designed to be user-friendly at every turn, so your team will find using our locksmith company scheduling software a total breeze without lots of training. However, should you get stuck, we have all kinds of resources available, from allowing your field staff to ask us questions from within their app to countless ‘how to’ videos and guides available in your account.
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
- Gas & Electrical contractors
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
- Heatwize Plumbing & Heating
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing businesses
Create and send professional Quotes to customer and convert more business.
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
Instantly schedule jobs to the right person using the drag & drop scheduler.
Generate invoices and batch multi job invoices in seconds using data from jobs.
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
Create your own job statuses and work with field workers to update jobs instantly.
Track and view the location of your staff in real time on a map.
Fill in commercial & domestic forms such as CP12s & others from the Field App.
Have your customers, suppliers and contractors in one organised system.
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items, as well as saved costs such as services.
Integrate workforce with your accounting software and payment processing.