Locksmiths Business Management Software
No credit card required – Get started in seconds.
Improved Customer experience
Keeping customers happy is at the heart of any successful field service company. This is easier than ever with Workforce’s Customer Portal, which centralises all necessary information about jobs, quotes, invoices and more to streamline your business process and build stronger relationships with your customers, encourage them to come back when they need more work doing.
The entire customer relationship is more easily managed with Workforce. From within the Customer Portal, your admin team can create and send quotes for new work, which are then easily converted to jobs. Once the work is signed off and marked complete, an invoice is created just as easily. If you have Stripe card payments enabled within your Customer Portal, you will also be able to process payments against invoices.
Communication is kept open and constructive in Workforce with the two-way direct messaging system, enabling customers to get their queries answered and resolve any issues more quickly than ever. Through the Customer Portal, customers can also request quotes for new work at any point in the future, encouraging higher renewal rates.