FIELD SERVICE MANAGEMENT SOFTWARE FOR LOCKSMITHS

  • Make smarter scheduling decision with the help of visual tools
  • Promote productivity and efficiency in your field staff
  • Encourage customer retention with simple communication systems

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Field service management mobile and web screens

SAVE TIME AND MONEY WITH LOCKSMITH COMPANY SCHEDULING SOFTWARE FROM WORKFORCE

Workforce is a cloud based locksmith management software designed to meet the unique needs of field service teams. Work smarter and more effectively with Workforce’s user-friendly scheduling tools and job management capabilities.

Job scheduling software screen - Workforce.FM

IMPROVED CUSTOMER EXPERIENCE

Keeping customers happy is at the heart of any successful field service company. This is easier than ever with Workforce’s Customer Portal, which centralises all necessary information about jobs, quotes, invoices and more to streamline your business process and build stronger relationships with your customers, encourage them to come back when they need more work doing.

The entire customer relationship is more easily managed with Workforce. From within the Customer Portal, your admin team can create and send quotes for new work, which are then easily converted to jobs. Once the work is signed off and marked complete, an invoice is created just as easily. If you have Stripe card payments enabled within your Customer Portal, you will also be able to process payments against invoices.

Communication is kept open and constructive in Workforce with the two-way direct messaging system, enabling customers to get their queries answered and resolve any issues more quickly than ever. Through the Customer Portal, customers can also request quotes for new work at any point in the future, encouraging higher renewal rates.

SUPPORT THE WORK OF YOUR FIELD TEAM

Our software can be used to track the progress of an individual locksmith and support the way they work, even enabling them to complete a job onsite with the help of digital signature capturing technology and real time sign off. Workforce also provides route mapping solutions and tracks the progress of a given job in real time.

  • With Workforce, you can quickly schedule new jobs to your locksmiths, who then receive notifications and job details on their mobile app instantly. Assign work based on location with GPS tracking, which can also be used to stay on top of timekeeping and promote productivity in your field staff.
  • Workforce is designed to be user-friendly at every turn, so your team will find using our locksmith company scheduling software a total breeze without lots of training.
  • While on site, your locksmiths can collect important information from within the Workforce app, including photos, notes and more.
  • Once the job is complete they can sign off onsite, complete with customer signature, which is then synced back to the admin console for fast and effective communication.
  • Workforce is designed to be user-friendly at every turn, so your team will find using our locksmith company scheduling software a total breeze without lots of training. However, should you get stuck, we have all kinds of resources available, from allowing your field staff to ask us questions from within their app to countless ‘how to’ videos and guides available in your account.
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  • "Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"

    Alistair Arundell
    Alistair Arundell Smartmove Property Maintenance
  • "I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"

    Imran Shahzad Gas & Electrical contractors
  • "The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "

    Lisa Sarson Heatwize Plumbing & Heating
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Features designed for growing businesses

QUOTES

Create and send professional Quotes to customer and convert more business.

LOG JOBS

Create a job or create a recurrence of jobs in seconds saving valuable admin time.

SCHEDULE

Instantly schedule jobs to the right person using the drag & drop scheduler.

INVOICE

Generate invoices and batch multi job invoices in seconds using data from jobs.

MOBILE APPS

Fieldworker mobile Apps for both iOS and Android that work both online and offline.

JOB TRACKING

Create your own job statuses and work with field workers to update jobs instantly.

STAFF LOCATIONS

Track and view the location of your staff in real time on a map.

E-FORMS

Fill in commercial & domestic forms such as CP12s & others from the Field App.

CONTACTS DATABASE

Have your customers, suppliers and contractors in one organised system.

CUSTOMER SITES

Manage customers with multiple properties using our Sites features.

STOCK & COSTS

Manage stock items, as well as saved costs such as services.

INTEGRATIONS

Integrate workforce with your accounting software and payment processing.

integrates with

Accounting and payment providers that Workforce integrates with

No credit card required. Get started in seconds!

© 2017 WORKFORCE. ALL RIGHTS RESERVED.

Workforce.FM makes life easier for Locksmiths by simplifying and streamlining job management and field service operations. Our real time platform lets you schedule, allocate, track, quote and invoice jobs seamlessly. Instant photo and signature capture means Locksmiths can do their work without worrying about paperwork. All details are synced and organised instantly across the Workforce.FM platform, keeping field workers and office-based staff up-to-date at all times.

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Sign up free for 14 days

Give us 14 days and we will help organise your back office, eliminate paperwork and make it easier for your fieldworkers to receive jobs and complete work out in the field. No credit card or commitment required, it’s totally risk free.