PLANNED MAINTENANCE MANAGEMENT SOFTWARE
Improve the delivery of your services with industry-leading planned maintenance software
No credit card required. Get started in seconds!
AN APP TO TRANSFORM THE DELIVERY OF YOUR BUILDING MAINTENANCE SERVICES
Workforce.FM is designed to help you organise more effective delivery of your planned maintenance services by bringing you closer to your recurring customers. Workforce.FM features simple scheduling and communication systems that encourage customers to build a trusting, positive relationship with your planned maintenance company.
IMPROVE COMMUNICATION WITH YOUR CUSTOMERS WITH OUR PORTAL
With planned maintenance jobs, keeping your customers happy and developing positive relationships with them is not only essential for retention, but will encourage them to recommend you to friends, family and businesses.
Workforce.FM provides companies delivering planned maintenance services with the ultimate tool for opening up clear and constructive lines of communication with their customers with an efficient, secure and easily personalisable Customer Portal.
Depending on the permissions given by office staff, customers can view existing quotes, job and invoices and speak directly with fieldworkers and administrators via a two way messaging system. If you have Workforce.FM integrated with your existing accounts software and have enabled Stripe card payments, you can also effortlessly process payments against invoices within the Customer Portal.
MAKE SCHEDULING PLANNED MAINTENANCE EASIER WITH RECURRING JOBS
Setting up recurring jobs for planned maintenance works can be done in seconds with Workforce.FM. Our system is user-friendly regardless of your expertise and can be as rigid or as flexible as you need, with plenty of options for customisation.
- Create jobs in seconds with Workforce.FM’s straightforward and intuitive navigation, including the drag and drop scheduling tool.
- Our system is adaptable, so you can create an ad-hoc job for a customer or use a predefined template that has been set up ahead of time.
- Once saved, jobs and all information associated with them are immediately received by field workers on the mobile app.
- Jobs can be set to recur daily, weekly, monthly and yearly by using a simple drop down menu in the job creation tool. Office staff are given the option to define a custom frequency for the job to recur, as well as the end date of this pattern. This gives you greater freedom to work round your customers needs and deliver your planned maintenance services on a more flexible basis.
- If there are any documents relevant to a single job or a batch of jobs, such as forms or terms and conditions, these can easily be added and viewed by all field workers as necessary.
YOUR FREE TRIAL
Workforce is designed to maximise productivity, customer service and revenue for your business. We confident enough in what we’ve created to offer you the opportunity to find that out for yourself.
This our no obligation trial you won’t be asked for any credit card details and there is no automatic sign-up at its end.
However, if you are happy with Workforce, you can voluntarily subscribe from within your account after the end of the 14 days. If not, your account will automatically be closed after the trial period ends.
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
- Gas & Electrical contractors
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
- Heatwize Plumbing & Heating
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing businesses
Create and send professional quotes to customer and convert more business.
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
Instantly schedule jobs to the right person using the drag and drop scheduler.
Generate invoices and batch multi job invoices in seconds using data from jobs.
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
Create your own job statuses and work with Fieldworkers to update jobs instantly.
Track and view the location of your Fieldworkers in real time on a map.
Fill in commercial and domestic forms (such as compliance) directly from the Field App.
Have your customers, suppliers and contractors in one organised system.
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items, as well as saved costs such as services.
Integrate workforce with your accounting software and payment processing.