SOFTWARE YOUR PLUMBING & HEATING
ENGINEERS WILL ENJOY USING
ENGINEERS WILL ENJOY USING
Workforce.FM is a real-time field service and job management software solution for plumbing & heating businesses. Whether you have a small mobile team of two plumbing & heating engineers or a large team with hundreds of plumbers and support staff, Workforce.FM makes your job simple.
RUN AN ORGANISED, PAPER FREE PLUMBING & HEATING OFFICE
Give in office staff the ability to plan, schedule and dispatch work instantly, as well as receive information back from the job the second its been completed.
- Manage Quotes, servicing, Breakdowns, Invoicing & customers in a single Application
- Easily schedule single and recurring jobs for the right plumber in seconds
- Automate communications to remind customers of appointments, confirm scheduled jobs and much more
- send over completed job reports which includes job images and customer signatures as soon as work has been completed
GIVE YOUR PLUMBERS EVERYTHING THEY NEED TO DO THE JOB
Your plumbing & Heating engineers will access their work through our Fieldworker mobile Apps which are available on both iOS and Android. They allow your plumbing & Heating engineers to have everything they need right in front of them. Both Apps also work offline so if they dont have any signal they can still complete the job.
- View a list off all jobs and job information in an easy to use App that works on iOS and Android. The App also works without an internet connection
- Track time, capture images, take notes and capture customer signatures
- Update the office instantly with job status changes
- Invoice and process payment via credit card as soon as the jobs complete
"Workforce has really helped us manage the communication between our office staff and field workers. Its easy to get started and perfect for Engineers, they just get how to use it without any training. I'd definitely recommend Workforce if you have a mobile based team"
"I really like that all of our field technicians have full access to all of the information they need instantly. It has enabled us to achieve operational efficiency both in office and out in the field"
"The software itself is very easy to use for small businesses like ours. It has been the simplest to use without compromising on quality. One of our engineers despises technology and I know he will be fine with this! "
Features designed for growing Plumbing & Heating businesses
Create and send professional Quotes to customer and convert more business.
Create a job or create a recurrence of jobs in seconds saving valuable admin time.
Instantly schedule jobs to the right plumber using the drag & drop scheduler.
Generate invoices and batch multi job invoices in seconds using data from jobs.
Fieldworker mobile Apps for both iOS and Android that work both online and offline.
Create your own job statuses and work with plumbers to update jobs instantly.
Track and view the location of your Plumbers in real time on a map.
Fill in commercial & domestic forms such as CP12’s & others from the Field App.
Have your customers, suppliers and contractors in one organised system.
Manage customers with multiple properties using our Sites features.
STOCK & COSTS
Manage stock items such as boilers & parts, as well as saved costs such as services.
Integrate workforce with your Accounting software and payment processing.